Refund policy

At Meme’s Scoops, every Mystery Scoop is hand-packed with unique surprise items selected just for you. Because every order contains mystery products, all sales are final.

Returns & Refunds

We do not accept returns, exchanges, or refunds for:

  • Mystery Scoops
  • Holiday Vault Mystery Scoops
  • Magic Balls
  • Golden Tickets
  • Video Posting Add-Ons
  • Any mystery or surprise products

Please review your order carefully before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the shipping box
  • Photos of the damaged or incorrect items

If the issue occurred during shipping or because of an error on our part, we’ll work with you to make it right.